Privacy Policy
We are committed to protecting your personal information and your right to privacy.
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GDPR Compliant
We comply with GDPR, CCPA, and other data protection regulations.
Introduction
Understanding Our Commitment
Thank you for choosing Team Poker. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Key Principles:
- Transparency: We are clear about what data we collect and why
- Control: You have control over your personal information
- Security: We use industry-standard security measures
- Compliance: We comply with applicable data protection laws
1. Information We Collect
Types of Data We Gather
We collect information that you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources.
Personal Information
- Full name
- Email address
- Phone number (optional)
- Company name
- Job title
- Profile picture
Payment Information
- Billing address
- Payment method details
- Transaction history
- Tax information
Payment data is processed securely by our payment providers
Usage Data
- Game sessions and votes
- Feature usage patterns
- Time spent on platform
- Estimation data
- Team collaboration metrics
Technical Data
- IP address
- Browser type and version
- Device information
- Operating system
- Referral source
- Log data
2. How We Use Your Data
Purposes of Data Processing
We use the information we collect for various purposes to provide, maintain, and improve our Services.
Primary Uses:
Service Delivery
- Provide and maintain our Services
- Process your transactions
- Manage your account
- Enable team collaboration
Communication
- Send service updates
- Respond to inquiries
- Send marketing communications
- Notify about changes
Analytics
- Analyze usage patterns
- Improve our Services
- Develop new features
- Generate insights
Security
- Detect and prevent fraud
- Monitor for abuse
- Ensure platform security
- Comply with legal obligations
3. Data Sharing and Disclosure
When We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
Service Providers
We share data with third-party service providers who perform services on our behalf, such as:
- Cloud hosting providers (AWS, Google Cloud)
- Payment processors (Stripe, PayPal)
- Email service providers
- Analytics providers
Team Members
When you participate in team poker sessions, your name, votes, and activity are visible to other team members in that session. This is necessary for the collaborative nature of the service.
Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
4. Data Retention
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
Active Account Data
Duration of accountWe retain your account information and usage data for as long as your account is active.
Closed Account Data
30 daysAfter account closure, we retain data for 30 days for recovery purposes, then permanently delete it.
Financial Records
7 yearsTransaction records and invoices are retained for tax and accounting purposes as required by law.
Aggregated Analytics
IndefinitelyAnonymized and aggregated data may be retained indefinitely for analytics and improvement purposes.
5. Data Security
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
TLS/SSL encryption for data in transit and AES-256 for data at rest
Secure Infrastructure
Enterprise-grade cloud infrastructure with regular security audits
Access Controls
Role-based access and multi-factor authentication for team members
Monitoring
24/7 security monitoring and intrusion detection systems
Backups
Regular encrypted backups stored in geographically distributed locations
Training
Regular security training for all employees handling data
Important: While we use industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
Control Your Personal Data
Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws (GDPR, CCPA, etc.).
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information ("right to be forgotten").
Right to Portability
Receive your personal data in a structured, machine-readable format.
Right to Object
Object to processing of your personal data for certain purposes.
Right to Restriction
Request restriction of processing your personal information.
How to Exercise Your Rights:
To exercise any of these rights, please contact us at privacy@teampoker.com. We will respond to your request within 30 days.
You may also manage many of these settings directly from your account dashboard.
8. Third-Party Services
External Links and Integrations
Our Services may contain links to third-party websites and integrate with third-party services. We are not responsible for the privacy practices of these external sites.
Third-Party Integrations:
Google Services
- • Google Analytics
- • Google Cloud Platform
- • Google OAuth
Payment Processors
- • Stripe
- • PayPal
Communication Tools
- • Slack
- • Microsoft Teams
Analytics
- • Mixpanel
- • Segment
We recommend reviewing the privacy policies of any third-party services you interact with through our platform.
9. Children's Privacy
Age Restrictions
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
If You Are a Parent or Guardian:
If you believe that your child has provided us with personal information, please contact us immediately at privacy@teampoker.com.
Upon verification, we will promptly delete such information from our systems.
10. International Data Transfers
Cross-Border Data Processing
Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ.
Data Transfer Safeguards:
We use Standard Contractual Clauses (SCCs) approved by the European Commission
We ensure adequate data protection measures are in place with all service providers
We comply with applicable data transfer regulations including GDPR and Privacy Shield principles
Your data is encrypted during transfer and storage regardless of location
11. Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
How We Notify You:
Email Notice
Notification sent to your registered email
In-App Alert
Notification when you log in
Website Banner
Prominent notice on our website
Material changes will be communicated at least 30 days before taking effect. Your continued use of the Services after changes constitute acceptance of the updated policy.
12. Contact Us
Privacy Questions and Concerns
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Response within 48 hours
Phone
Mon-Fri, 9AM-5PM PST
Team Poker Inc.
123 Tech Street
San Francisco, CA 94105
For EU Residents:
You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.
Your Privacy is Our Priority
Start using Team Poker with confidence, knowing your data is protected.
GDPR & CCPA Compliant • SOC 2 Certified • ISO 27001 Certified